Question 1

How quickly can you fix my track misalignment?

Accepted Answer

Most track misalignment issues can be fixed within 1-2 hours during a single service visit. We offer same-day service for urgent issues and can typically schedule appointments within 24 hours for non-emergencies. Our technicians arrive with fully stocked trucks to handle most repairs on the spot.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment can be caused by several factors: impact from a vehicle, worn or loose mounting brackets, debris in the tracks, temperature-related expansion and contraction, or natural settling of your home's structure. Regular maintenance helps identify and prevent these issues before they become serious problems.

Question 3

Do you offer financing for new modern door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment. We offer flexible financing options through trusted partners with competitive rates. During your free estimate, our team can discuss payment plans that fit your budget. Many of our financing options feature 0% interest for qualified buyers.

Question 4

What's included in your warranty?

Accepted Answer

Our 1-year warranty covers all parts and labor on repairs and installations. This means if anything fails due to workmanship or part defects within the first year, we'll fix it at no additional cost. Many manufacturer warranties extend beyond this for specific components.

Question 5

Do you service all garage door brands?

Accepted Answer

Yes, we service all major garage door and opener brands including LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, and more. Our technicians are trained and certified to work on virtually any residential or commercial garage door system.

Question 6

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once a year. Regular service includes lubrication of moving parts, balance testing, safety feature inspection, and hardware tightening. Preventive maintenance extends the life of your door and helps avoid costly emergency repairs.

Oakboro

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